Privacy Policy

Effective Date: October 6, 2026 | Last Updated: October 6, 2026

Kelly Brothers Painting, Inc. (“Kelly Brothers Painting,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit www.kellybrotherspainting.com, submit requests through our online estimate forms, or interact with our digital advertisements.

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1. Information We Collect

A. Information You Voluntarily Provide

When you complete our Request Free Estimate form or contact us directly, we may collect:

• Contact Information: Full name, email address, phone number, and physical property address.
• Project Details: Type of service requested (interior painting, exterior painting, staining, drywall, or commercial work), property specifications, timeline, and descriptive notes.
• Customer Correspondence: Records of communications, notes, and inquiries submitted to our team.

B. Information Collected Automatically

When you browse our website, we and our third-party marketing partners automatically log device and activity data using standard tracking technologies:

• Browsing Activity: Pages visited, referring URLs, links clicked, time spent on site, and form interaction events.
• Device & Network Identifiers: IP address, browser type, operating system, and unique mobile/device identifiers.
• Cookies & Web Beacons: Small data files and single-pixel tracking tags stored in your browser to evaluate performance and deliver targeted advertising.

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2. Third-Party Advertising and Tracking Pixels

We work with third-party advertising and analytics networks to measure website performance and deliver targeted ads across the web:

• Meta Platforms, Inc. (Meta Pixel & Conversions API): We use Meta tracking technologies to assess the performance of our Facebook and Instagram campaigns, optimize bid delivery, and deliver relevant ads to past visitors. Meta may match on-site activity with user profiles using hashed identifier data (such as emails or phone numbers passed during form submissions).
• Google LLC (Google Analytics & Google Ads): We use Google Analytics and conversion tags to track website usage patterns, monitor lead completions, and present targeted ads across Google Search and the Google Display Network.
• Other Marketing Partners: We may utilize tracking tags and conversion pixels from local networks and platforms (such as Nextdoor or Bing) to measure local advertising reach.

These third parties may use cookies, web beacons, and other storage technologies to collect or receive information from our website and elsewhere on the internet, using that information to provide measurement services and target ads.

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3. How We Use Your Information

We use collected data for legitimate operational and business purposes, including to:

• Prepare, schedule, and deliver accurate on-site painting and project estimates.
• Communicate project updates, scheduling adjustments, and customer service details.
• Deliver, measure, and optimize our digital advertising campaigns across Meta and Google.
• Analyze website usage trends to improve page responsiveness and user experience.
• Detect fraud, enforce agreements, and comply with applicable legal obligations.

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4. Disclosure of Information

We do not sell, rent, or trade your personal contact details. We disclose information only as follows:

• Service Providers: To trusted technology and CRM partners who assist us in scheduling estimates, managing customer workflows, or delivering transactional emails/SMS.
• Advertising Networks: To advertising platforms (including Meta and Google) for conversion verification, campaign optimization, and audience building.
• Legal Requirements: When required by law, subpoena, or government regulation, or to protect the safety, property, and rights of Kelly Brothers Painting.

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5. Your Choices & Opt-Out Mechanisms

You have several options to control data collection and targeted advertising:

• Browser Settings: You can configure your browser to reject cookies or notify you when a cookie is placed. Some website features may not operate properly without cookies enabled.
• Industry Ad Opt-Outs: You can opt out of interest-based ad targeting through the Digital Advertising Alliance at optout.aboutads.info or the Network Advertising Initiative at optout.networkadvertising.org.
• Platform Controls: Manage ad targeting settings in your Meta account under Ad Preferences or customize your Google ad settings at myadcenter.google.com.

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6. State Privacy Disclosures

California (CalOPPA)

We do not currently alter our website practices in response to browser “Do Not Track” (DNT) signals due to the lack of a uniform regulatory standard. As disclosed above, third-party advertising partners like Meta and Google may collect browsing data over time across third-party sites when you interact with our pages.

Nevada (NRS 603A / SB 220)

Nevada residents have the right to opt out of the sale of covered personal information. Kelly Brothers Painting does not sell personal information. Nevada consumers seeking written verification may email us at info@kellybrotherspainting.com with the subject line “Nevada Do Not Sell Request.”

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7. Contact Us

For questions or requests regarding this Privacy Policy, please contact our office:

Kelly Brothers Painting, Inc.
11020 Trails End Court, Pioneer Commerce Center
Truckee, CA 96161
CA Lic. #822843 | NV Lic. #68238

Truckee / Tahoe Phone: (530) 550-0806
Reno Phone: (775) 832-0806
Email: info@kellybrotherspainting.com